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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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a spal

August 5, 2025

5  out of  5
rating by a spal
"alyssa is amazing !!"
We responded:
"Thank you for the review, Addysun! "
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Eli Miller

July 28, 2025

5  out of  5
rating by Eli Miller
"Joel is very helpful, professional and personable!"
We responded:
"Thank you for the fantastic review, Eli! "
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Rachel Goodall

July 24, 2025

5  out of  5
rating by Rachel Goodall
"Alyssa puts so much care and effort into her work. She’s incredibly knowledgeable, kind, and genuinely wants the best for the people she helps. If you’re looking for someone who will go above and beyond for her clients, she’s definitely the one to call!"
We responded:
"Thank you so much for leaving us a review, Rachel! Alyssa is definitely the one to call at 810-885-0002. We're glad you had a great experience. -Joel"
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Amber Stevens

July 24, 2025

5  out of  5
rating by Amber Stevens
"Alyssa was super professional and kind! What a pleasure to speak with her!!"
We responded:
"Thank you for your review and kind words, Amber!"
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Jennifer Beardsley

July 24, 2025

5  out of  5
rating by Jennifer Beardsley
"Alyssa was very helpful through out the whole process. Answered all my questions and made sure we completely understood everything."
We responded:
"Thank you for the fantastic review, Jennifer! We appreciate it."
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Kathy

July 12, 2025

5  out of  5
rating by Kathy
"My last State Farm Agent recently retired and the transition to Joel Collins agency has gone smoothly. They have handled all my concerns quickly."
We responded:
"Thanks so much for being a customer, Kathy! I'm glad your concerns were addressed. If you need anything, don't hesitate to reach out at 810-885-0002."
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Ashley Delll

July 6, 2025

5  out of  5
rating by Ashley Delll
"Super clean space and very friendly and professional employees! Joel and Tara are awesome and really helpful! Love it here!"
We responded:
"Thank you so much for your wonderful review! We’re delighted to hear that you enjoyed our clean space and found our team to be friendly and professional. We’re grateful to have Tara on our team, and we’re thrilled you love it here. We look forward to seeing you again soon!"
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Marcia Mcdonald

July 3, 2025

5  out of  5
rating by Marcia Mcdonald
"Tara took care of my insurance needs so very promptly.She is the expert @ what she does. Tara was on point with assessing and advising me on services that would benefit myself. Professional and empathetic at providing stellar work. Thank you so very much."
We responded:
"Hi Marcia, thank you for sharing your positive experience! Tara's expertise and attention to detail, while responding promptly, truly sets her apart. We're proud to have her on our team! If you need assistance in the future, don't hesitate to reach out at 810-885-0002."
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Colleen Roblyer

July 2, 2025

5  out of  5
rating by Colleen Roblyer
"Very helpful and always will to go that extra step. Also really nice about returning phones calls and getting the answers to help"
We responded:
"Thank you for your review. We appreciate your business and enjoy working with you!"
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Stefanie Schellhas

July 1, 2025

5  out of  5
rating by Stefanie Schellhas
"The customer service impressed me from the time he greet me on the phone. Willing to help and take time to lay out all the options while also making sure I understand. Comparing multiple cars and also relating to our unique situation. Highly recommend Joel Collins who was recommended to me by a Dave Ramsey fan."
We responded:
"Hey Stefanie, thank you so much for your wonderful review! We’re delighted to hear that our team was able to provide you with attentive and thorough service. We truly appreciate your recommendation and are grateful for the trust you placed in us. If you have any further questions or need assistance in the future, please don’t hesitate to reach out to us at 810-885-0002. Thank you again for choosing us!"
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Erika Rush Magee

June 30, 2025

5  out of  5
rating by Erika Rush Magee
"I had an excellent experience working with my agent, Joel. He was incredibly helpful, professional, and went above and beyond to find me the best quotes in town. His knowledge and dedication made the entire process smooth and stress-free. I truly appreciate his outstanding service and would highly recommend him to anyone looking for a reliable and trustworthy agent."
We responded:
"We're thrilled you had a great experience. Thanks again for choosing us and for making our day with your kind words!"
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Breanna Clark

June 25, 2025

5  out of  5
rating by Breanna Clark
"Thanks to Joel. We got great insurance rates on our auto and home. I would highly recommend going through him. 😊"
We responded:
"We appreciate your review, Breanna. Welcome to the Farm! If you need anything, please give us a call at 810-885-0002. "
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Riley Schank

June 24, 2025

5  out of  5
rating by Riley Schank
"I had such great experience with Joel and his team! From the moment I walked in, they made me feel super welcome and really valued. I definitely recommend them for all your insurance and retirement goals!"
We responded:
"Thank you for the review, Riley! We're happy to hear you felt valued and had your questions answered. "
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Patricia C

June 23, 2025

5  out of  5
rating by Patricia C
"My long time Insurance Agent, Keith Jones, recently retired, ENJOY! I have been extremely pleased with my new State Farm team, Joel Collins in Fenton! Thank you for your kindness, guidance and insight into my questions and providing options as I enter a new season in my life, I fell like family. Thank you for choosing Fenton (and the supporting the surrounding communities) for your family and business, Welcome home! Patty Conn"
We responded:
"Patty- THANK YOU for the amazing review! Our team always enjoys when you stop by, and we appreciate you welcoming us into the community. Thank you for the plants- we appreciate you and feel like family as well! -Joel"
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ayla lopez

June 19, 2025

5  out of  5
rating by ayla lopez
"Joel is wonderful to work with! He was able to provide me with a much better quote and made the process extremely easy. I would recommend Joel to anyone looking for auto insurance!"
We responded:
"Thank you for the review, Ayla! We're glad we could quickly help get you switched over and save some money in the process. If you need anything from us, give our team a call at 810-885-0002. Welcome aboard! "
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Lisa Ferguson

June 19, 2025

5  out of  5
rating by Lisa Ferguson
"Not only us Joel and his team prompt, informative, and makes sure that we understand all our policies coverage; they are friendly and inviting. I recommend using them for all insurance needs...even on a wedding day on your property ❤️"
We responded:
"Thank you for the fantastic review, Lisa! We're thrilled you've enjoyed your experience with us. Glad your wedding went well- congratulations! -Joel"
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Joni McCoy

June 15, 2025

5  out of  5
rating by Joni McCoy
"Really great place! My husbands car and life insurance is through him, and the house we are buying will be as well! Fantastic service 💯"
We responded:
"Thank you for the review, Joni! We appreciate your trust in us."
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Derrickx23

June 13, 2025

5  out of  5
rating by Derrickx23
"I called for insurance and he helped me out so much. My insurance price dropped over 70 dollars by doing business with him each month. Great guy and helped me out a lot. 🙏🏽"
We responded:
"Thank you for the fantastic review! We're glad we were able to get your insurance plan in place, and that you got some great savings in the process! -Joel"
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Emilee Steely

June 9, 2025

5  out of  5
rating by Emilee Steely
"Joel was super helpful! He was very quick and thorough with all the questions I asked him. Definitely recommend coming here for all your insurance needs!"
We responded:
"We appreciate your business and your incredible review, Emilee! "
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Muskaan Ranjan

June 5, 2025

5  out of  5
rating by Muskaan Ranjan
"I’ve had a great experience working with Joel. He always makes the process very easy and has a positive and approachable demeanour. Whether it is a claim or a specific package, Joel is very helpful and always looks out for your best interests. Highly recommend!"
We responded:
"Muskaan- THANK YOU for the remarkable review! We are glad to hear you enjoyed your experience. If you need anything at all, don't hesitate to contact our office at 810-885-0002."
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Alysa Fritz

June 4, 2025

5  out of  5
rating by Alysa Fritz
"Such a dedicated group of employees. Took the time to listen to what I needed and choose the best plan for me. Perfect for all of your insurance needs."
We responded:
"Thank you for the fantastic review, Alysa! We are thrilled to hear the staff at the Joel Collins State Farm Agency was satisfactory in your eyes, and that your tailored plan gave you confidence."
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Natalie Haire

June 1, 2025

5  out of  5
rating by Natalie Haire
"I had a great experience everyone was very friendly and helpful would recommend!!"
We responded:
"Thank you for taking the time to leave us a five-star review, Natalie! We're ecstatic to hear you had a great experience with us."
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Aleigha Ross

May 31, 2025

5  out of  5
rating by Aleigha Ross
"Great experience, very knowledgeable 👍🏻"
We responded:
"Hi Aleigha, thank you for leaving us a review. We're glad we embodied our vision of making insurance simple and easy to understand! If there is anything else you need, please don't hesitate to reach out at 810-885-0002."
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Hailey Beckrow

May 31, 2025

5  out of  5
rating by Hailey Beckrow
"Great customer service and very patient. They are willing to help whenever you need and always answer any questions you may have. Recommend to anyone!"
We responded:
"Hailey- thank you for taking the time to leave us a review! We pride ourselves on being available for our customers in an accessible way. If there is anything else you need, don't hesitate to give us a call at 810-885-0002."
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Valerie Spicer

May 30, 2025

5  out of  5
rating by Valerie Spicer
"Joel is extremely knowledgeable and helpful. He is great to work with and is quick to respond. I appreciate the one-on-one communication and follow through."
We responded:
"Thank you for taking the time to leave us a review, Valerie! We appreciate it."