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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Sondra Harrison

September 10, 2025

5  out of  5
rating by Sondra Harrison
"I recently decided that I hate my insurance company so I filled out something online one evening and the next morning had the pleasure of speaking with Taryn Burge. I told her the what’s and why’s for looking for a new insurance company. She gave me a list of things that was needed for a quote but two days later my mother in law got very ill and I couldn’t look for information. Taryn was patient with me and showed me that she actually cared and well let’s face it customer service, I find, is a thing of the past but that’s not the case here! I highly recommend her whether you’re looking for insurance or not. Unfortunately they couldn’t beat the prices I’m paying now but she so kindly offered to keep all my information and will try again in a few months. Now that’s customer service 🙂"
We responded:
"WOW, thank you for your extensive review, Sondra! You made our day. Taryn appreciates you articulating the values that she, and we as an agency, stand for. We hope to have you on board in a few months! Thank you again for taking the time to leave us a review. -Joel"
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L C

August 15, 2025

5  out of  5
rating by L C
"Tara was very professional to work with and attentive to needs. Would highly recommend."
We responded:
"Thank you for the fantastic review! -Joel"
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Laurynn Phillips

August 15, 2025

5  out of  5
rating by Laurynn Phillips
"I had a phone conversation with Brittany Wirth and was very impressed. She is extremely professional, knowledgeable, and really takes the time to explain and make you feel like your insurance needs are truly cared about!"
We responded:
"Thank you for leaving us a review, Laurynn!"
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Tony Wirth

August 15, 2025

5  out of  5
rating by Tony Wirth
"Everyone was very kind and professional!"
We responded:
"Tony, we appreciate your feedback. Thank you for leaving us a review."
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Rena H

August 14, 2025

5  out of  5
rating by Rena H
"I was just transferred over to Joel Collins office when my agent retired. I have been with State Farm for 30 years. Alyssa was so very helpful and jumped right in to help with a double check on my Home Owners and monthly car coverages as well. I am very happy to have such a great team who care."
We responded:
"Thank you for leaving us a wonderful review, Rena! Alyssa is very helpful."
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April Brassfield

August 14, 2025

5  out of  5
rating by April Brassfield
"Extremely family friendly environment ❤️ Alyssa gave us great customer service . Will recommend her to anyone in need"
We responded:
"We appreciate your five-star review, April. Give us a call any time!"
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Lauren Grey

August 14, 2025

5  out of  5
rating by Lauren Grey
"Alyssa is simply the best! Always responsive, knowledgeable, and genuinely caring. She makes insurance easy to understand and goes above and beyond to get the best coverage at the best price. I wouldn’t trust my policies with anyone else!"
We responded:
"Thank you for the review, Lauren. We're thrilled to hear you had a fantastic experience with Alyssa!"
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Ava Goss

August 14, 2025

5  out of  5
rating by Ava Goss
"Alyssa was so helpful when looking for the lowest insurance rates! It was so easy and she was very thoughtful!"
We responded:
"We appreciate your review, Ava! Alyssa is indeed helpful!"
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R Goss

August 14, 2025

5  out of  5
rating by R Goss
"Alyssa did such a great job helping me figure out my insurance!"
We responded:
"Thank you for your feedback."
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mad iggy

August 14, 2025

5  out of  5
rating by mad iggy
"Alyssa was amazing, such a great help to answer all of my questions and concerns!!"
We responded:
"Thank you for the five-star review!"
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Riley Smith

August 14, 2025

5  out of  5
rating by Riley Smith
"Alyssa is the kindest soul I’ve ever worked with, she made sure all my insurance needs were met and explained things in great detail."
We responded:
"Riley, thank you for your review! We agree, Alyssa is awesome!"
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Marlo Addison

August 14, 2025

5  out of  5
rating by Marlo Addison
"I worked with Alyssa and can’t say enough wonderful things. From the very start she has gone above and beyond to make sure I fully understood my options. She’s incredibly knowledgeable, patient, and truly cares about finding the best solutions that work for me. Would definitely recommend her!"
We responded:
"WOW, thank you for the tremendous feedback, Mario! Call us any time! -Joel"
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greta spalding

August 14, 2025

5  out of  5
rating by greta spalding
"Alyssa helped me so much with my insurance needs ...she's the best !!!!"
We responded:
"Thank you for the review, Greta! We agree, Alyssa is the best."
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Toney Davis

August 14, 2025

5  out of  5
rating by Toney Davis
"Tara was very helpful and knowledgeable while providing a quote for me. Definitely ask for her when inquiring!"
We responded:
"Thank you for the review, Toney! Tara goes above and beyond for our prospects and customers."
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Tyler Ayala

August 13, 2025

5  out of  5
rating by Tyler Ayala
"Tara Robarge an Alyssa Donohoe-Bellant are valuable assets when approaching customers. Their ability to provide a calm paced an elegant tone conversation is reassuring that you’ll get the best care out of your inquiries."
We responded:
"Tyler, it's so great to hear of the awesome experience you had with our team. I agree- Tara and Alyssa do tremendous work providing our best coverage options at the best value. Thanks again, Joel Collins State Farm Agency"
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Diane Stanley

August 13, 2025

5  out of  5
rating by Diane Stanley
"Alyssa Donakee is such a pleasure to work with. Her customer service is exceptional. Her communication skills are excellent as she both listens to your needs and explains the services that are available and best suited to your individual situation. I love that she isn’t pushy and she always follows up when I have questions. She is very responsive and my experience with her has been enjoyable. I would and have recommended Alyssa."
We responded:
"Diane- thank you so much for your wonderful feedback! It means the world to us and to Alyssa. We look forward to continuing to serve you!"
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Aaliyah Wiggins

August 13, 2025

5  out of  5
rating by Aaliyah Wiggins
"Alyssa demonstrated amazing customer service and was very personable when I had so many questions! 10/10 experience!"
We responded:
"Thank you for the fantastic feedback, Aailyah! Alyssa's personable approach and dedication set her apart. We're glad you enjoyed your experience."
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Christy Price

August 13, 2025

5  out of  5
rating by Christy Price
"Brittany is awesome! Answered all my questions, so helpful."
We responded:
"Thank you for your review, Christy! Brittany is fantastic and goes the extra mile for our clients every time. "
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Angie Bellant

August 13, 2025

5  out of  5
rating by Angie Bellant
"I had a great experience getting a quote and information from Alyssa! She was professional and was able to answer all the questions I had. I definitely recommend Joel Collins and his team for your insurance needs."
We responded:
"Thank you for sharing your experience, Angie! We're committed to making the insurance process as smooth and informative as possible, and we're happy Alyssa delivered on that promise for you."
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Brittany Price

August 13, 2025

5  out of  5
rating by Brittany Price
"The entire staff is so friendly and helpful!"
We responded:
"Thank you for the fantastic review, Brittany! "
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John Wall

August 13, 2025

5  out of  5
rating by John Wall
"Very knowledgeable and professional. Made the process easy for my car and life insurance."
We responded:
"We appreciate you taking the time to leave us a review, John. Stop by any time! -Joel"
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Jenn Beardsley

August 8, 2025

5  out of  5
rating by Jenn Beardsley
"Alyssa was so helpful with everything! She was able to save me so much money!"
We responded:
"We appreciate your business and you taking time to leave us a review, Jenn! Alyssa is top-notch."
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Gabe Bertges

August 8, 2025

5  out of  5
rating by Gabe Bertges
"I had an outstanding experience with State farm thanks to Tara! She was professional, attentive, and genuinely cared about finding the best coverage for my needs. Tara took the time to explain all my options clearly, making the process stress-free and straightforward. Her expertise and friendly demeanor made all the difference. I highly recommend Tara and this agency for anyone looking for reliable, personalized insurance services!"
We responded:
"Thank you for taking the time to leave us a review, Gabe! Tara's combination of expertise and a friendly approach makes a lasting impression on her clients. Your recommendation means a lot to her, and to our entire team! If you need anything, don't hesitate to call at 810-885-0002. -Joel"
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Joseph Adedeji

August 8, 2025

5  out of  5
rating by Joseph Adedeji
"Alyssa, was so amazing. She was knowledgeable, very professional and wiling to help. If you want great service I would call Alyssa."
We responded:
"Joseph, thank you for your review. Alyssa is fantastic! "
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Ashley Webb

August 7, 2025

5  out of  5
rating by Ashley Webb
"Alyssa was so helpful and amazing!!!"
We responded:
"Thank you for the five star review, Ashley! "